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Privacy Policy and Terms of Service
Privacy Policy
Effective Date: 4-2-25
Smart Forge Media (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us. We are committed to complying with the General Data Protection Regulation (GDPR) where applicable.
1. Information We Collect
We may collect personal information in a variety of ways, including:
a. Information You Provide to Us:
- Name, email address, phone number, and mailing address
- Billing and payment details
- Company name and role/title
- Account login credentials
- Responses to surveys, forms, or offers
b. Information We Collect Automatically:
- IP address, browser type, operating system
- Pages you view and time spent on our website
- Referring URLs and links clicked
- Cookies and similar tracking technologies
c. Information from Third Parties:
- Lead generation tools (e.g., Facebook, LinkedIn, GroupLeads)
- CRM platforms or email marketing providers
- Affiliate programs or advertising partners
2. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Personalize your user experience
- Improve our website and offerings
- Communicate with you (marketing, support, updates)
- Process transactions and deliver products
- Fulfill legal or contractual obligations
3. Legal Basis for Processing Personal Data (GDPR)
Under the GDPR, we must have a lawful basis to process your personal data. The legal bases for processing your data include:
Consent: We process your personal data based on your consent when you sign up for services, subscribe to communications, or participate in surveys.Contractual necessity: We may need your personal data to fulfill our contract with you, such as processing purchases or providing customer support.Legitimate interests: We may process your data based on our legitimate interests, such as improving our services and marketing our offerings, except where these interests are overridden by your privacy rights.Legal obligations: We may process your data to comply with legal obligations, such as financial reporting or legal disputes.
4. Your Rights Under GDPR
As an individual whose personal data is processed, you have several rights under the GDPR:
Right to Access: You can request a copy of the personal data we hold about you.Right to Rectification: You can request correction of any inaccurate or incomplete personal data.Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data, subject to certain legal exceptions.Right to Restrict Processing: You can request the restriction of processing your personal data, under certain circumstances.Right to Data Portability: You can request a copy of your personal data in a commonly used, machine-readable format and transfer it to another data controller.Right to Object: You can object to the processing of your personal data, including for marketing purposes.Right to Withdraw Consent: If we are processing your data based on your consent, you can withdraw that consent at any time.
To exercise these rights, please contact us at:
Email: ops@smartforgemedia.com
Phone: +1 682-228-2898
5. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers (e.g., payment processors, hosting providers, CRM tools)
- Business partners, affiliates, or contractors acting on our behalf
- Legal authorities when required to comply with the law or protect our rights
- In the event of a business sale, merger, or acquisition
When sharing your information with third parties, we ensure that they are GDPR-compliant and offer adequate protection for your data.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality. You can also manage cookie preferences through our cookie consent banner.
7. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your personal data is no longer needed, we will securely delete or anonymize it.
9. International Transfers
As part of our services, your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data, including the use of standard contractual clauses or reliance on the Privacy Shield framework where applicable.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us, and we will take steps to delete such data.
11. Third-Party Links
Our website or communications may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, or if you wish to exercise any of your rights under GDPR, please contact:
Smart Forge Media
5900 Balcones Dr, Suite 5908
Austin, TX 78731
Email: ops@smartforgemedia.com
Phone: +1 682-228-2898
Terms of Service
Effective Date: 4-2-25
Welcome to Smart Forge Media! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services provided by Smart Forge Media (“we,” “our,” “us”), located at smartforgemedia.com.
By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
By accessing or using the services provided by Smart Forge Media, including but not limited to our website, software, or other services (“Services”), you agree to abide by these Terms. If you do not agree, you must immediately discontinue your use of the Services.
2. Modification of Terms
We reserve the right to modify, update, or change these Terms at any time without prior notice. Any changes to the Terms will be posted on this page, and the updated version will be effective immediately upon posting. It is your responsibility to review these Terms periodically to stay informed about any updates.
3. Account Registration
To use certain features of the Services, you may be required to create an account with us. You agree to provide accurate, current, and complete information during the registration process and keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Use of Services
You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
- Engage in any unlawful activity through the Services;
- Distribute or transmit viruses, malware, or any harmful software;
- Violate or infringe upon the rights of others, including intellectual property rights;
- Engage in any activities that disrupt or damage the Services.
We reserve the right to suspend or terminate your access to the Services if you violate these Terms.
5. Payment and Billing
Certain Services may require payment. By using paid Services, you agree to pay the applicable fees as described at the time of purchase. All payments will be processed through a secure third-party payment provider. You are responsible for providing accurate payment information and ensuring payment for any Services.
For subscription-based Services, you agree to pay all recurring charges unless you cancel in accordance with our cancellation policy.
6. Intellectual Property
All content, materials, and intellectual property (including logos, trademarks, software, and other materials) provided through the Services are the property of Smart Forge Media or its licensors. You may not use, reproduce, or distribute any of this intellectual property without our prior written consent.
7. Privacy
Our Privacy Policy, which explains how we collect, use, and disclose your personal information, forms part of these Terms. By using the Services, you consent to the practices described in the Privacy Policy.
8. Third-Party Links
The Services may contain links to third-party websites or resources. We do not control and are not responsible for the availability or content of these third-party websites. Your use of third-party websites is subject to the terms and conditions of those websites.
9. Limitation of Liability
To the fullest extent permitted by law, Smart Forge Media and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the Services, even if we have been advised of the possibility of such damages.
Our total liability to you for any claims related to the Services shall not exceed the total amount you have paid to us for the specific Service giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Smart Forge Media, its officers, directors, employees, and affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Services or violation of these Terms.
11. Termination
We reserve the right to suspend or terminate your access to the Services at any time and for any reason, including if you violate these Terms. Upon termination, you must cease using the Services and, if applicable, return or destroy any proprietary materials.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, USA. Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Miscellaneous
- Entire Agreement: These Terms, along with any other policies or agreements referenced herein, constitute the entire agreement between you and Smart Forge Media regarding the use of the Services.
- Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
- Waiver: No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.
14. Contact Us
If you have any questions or concerns regarding these Terms or the Services, please contact us:
Smart Forge Media
5900 Balcones Dr, STE 16887
Austin, TX 78731
Email: ops@smartforgemedia.com
Phone: +1 682-228-2898